Forging a professional relationship with an ecommerce and SEO agency in Singapore can be challenging for everyone. Your goals might not align with the company’s methods, there are different expectations for the project, and the results are not what you want. However, there is still hope if you have negative experiences with an agency or a professional freelancer. Let us dive deep into these situations and how to solve them wisely:
#1: I WAS NOT ABLE TO GRASP THE PROPOSAL AND PITCH OF THE AGENCY OR FREELANCER. I WOULD HATE TO ASK FOR ANOTHER ONE. WHAT CAN I DO?
Not being able to grasp the proposal and pitch of the ecommerce and SEO agencyor freelancer can be usual among clients. It happens when, for example, they do not understand how a PSG grant for ecommercetechniques works. Another instance is the lack of organisation on the presenter’s end because they failed to include crucial details about the campaign or strategy. Here are some of the things you can do:
- Ask nicely for a second meeting to clear things with the ecommerce and SEO professional in Singapore. You are not wasting time in this process because the goal is to be on the same page or fully understand what you want to happen.
- Prepare your questions for the second pitching because it is how you will clear all the confusion you have. Are you not familiar with how a PSG ecommerce and website development grant works? Open this topic up and talk things out.
- In most cases, the ecommerce and SEOprofessional should agree with this. Besides, they are the ones who are offering their services and doing the pitch for a second time can earn them a contract and project. The client also needs their services for business growth and success.
#2: OUR METHODS DO NOT ALIGN, AND WE OFTEN DEBATE ABOUT HAVING A SOLUTION OR STRATEGY THAT WE BOTH WANT. SHOULD I LOOK FOR A DIFFERENT AGENCY OR PROFESSIONAL INSTEAD?
This question depends on your conflict resolution skills. Ask yourself these things: Are you willing to make a compromise or meet halfway in formulating an ecommerce and SEO strategy in Singapore? Or do you prefer to achieve goals by focusing on what you truly want? Let us explore a couple of solutions for this:
- If you align with the first question, coming up with a plan that works for both of you is enticing. However, you need to ensure that, for example, the ecommerce and SEOcampaign gives both ends equal benefits. The agency/freelancer should be able to maximise their skills and expertise while the client achieves their goals.
- While for clients who resonate more with the second question, the most appropriate answer is to look for a different ecommerce and SEO agency. Start a project with someone who likes the method you think would benefit you the most or those who align with your digital marketing techniques.
- In short, this question is all about making a wise decision that gives you maximum benefits. There is no correct answer, so it is up to you whether meeting halfway or trusting a different ecommerce and SEO agencyor freelancer is the way to go.
#3: CLIENT AND AGENCY/FREELANCER DID NOT SEE RESULTS. WHAT IS THE BEST WAY TO APPROACH THIS WHEN IT AFFECTS THEIR PROFESSIONAL PARTNERSHIP?
Results can either make or break the ecommerce and SEO strategy in Singapore you formulated. However, failing is as much of a challenge as succeeding with the uncertainty of keeping things consistent. The first step in approaching this thing is realising the former is not something that should discourage you because keeping things consistently successful offers the same challenge. Here are some tips for you:
- Never play the blame game. Did the PSG ecommerce and website development grantfail, or the ecommerce and SEOstrategy did not align with your goals after all? Then it is no one’s fault, and the best way to move forward is to regroup and implement a better strategy.
- Treat each other with respect. Look back on the day you and the ecommerce and SEO agencyor freelancer consulted. Think of the goals, the hopeful energy you shared, and the professional relationship you wanted to build. These things should remind you that this partnership is more than results. It is about making the most of their expertise and your goals as a business.
- Do not leave anyone hanging. If one of you wants to end this business transaction, prepare a professional letter or anything that signifies this move. Keeping in touch is not necessary but ending things with grace is.
#4: I AM NOT INTO GETTING INVOLVED, BUT THE AGENCY/FREELANCER IS KEEPING ME OUT OF THINGS. THEY MAKE DECISIONS WITHOUT EVEN CONSULTING ME IN THE FIRST PLACE.
“Leave this to me” and “I will do everything” might be the thing for an ecommerce and SEO agencyor freelancer. They usually think offering services means letting their clients sit back and relax while they formulate the best solutions. However, most of them miss the importance of keeping in touch with the client, giving them regular updates, and consulting regarding decisions. If you experience this with the freelancer or agency, here are some tips:
- For instance, they used the PSG ecommerce and website development grantwithout notifying you about anything. Assert your right as a client and ask why they made that move or what is their basis for not consulting you in the first place. Of course, do not approach them with hostility, but ask them nicely to avoid conflict.
- You should know every move they make, money they spend, and techniques they implement. It is your ecommerce and SEO strategy in Singapore we are talking about, so you must get a glimpse of what they are doing for your business goals.
- If they lack the habit of keeping in touch and being in the loop, make the first move and ask them, for example, how the PSG grant for your ecommerce campaign is going or the analytics during the trial implementation.
Shape your digital future with OOm Singapore, an ecommerce and SEO agency in Singapore, that provides solutions for its clients. Visit their website for more information on their skills and expertise.